Appointments

Consultations are by appointment.  These can be arranged in person or by telephoning 01561 377258.

Please remember each appointment is 10 minutes long and for one person only

• if your need is urgent you will always be seen the same day, though your choice of time and doctor may be restricted
• if you wish to be seen the same day please try to telephone before 10.00 am
• if you cannot keep your appointment please let us know so that it can be used for someone else

MEDICAL EMERGENCIES HAVE PRIORITY

Phone 01561 377258

LATE EVENING APPOINTMENTS

• We have introduced late evening  appointments every Monday evening from 6 pm to 8.30 pm
• These appointments are available to help accommodate people who commute or find normal surgery hours difficult to attend.
• Please contact the receptionists if you wish access to these appointments.

Minor Illness Service:

We also provide a minor illness service every day where you can be seen by a fully trained nurse for minor ailments such as sore throats, skin problems etc.

Telephone Consultations

The nurses and doctors offer the facility of obtaining advice over the telephone.  To arrange a telephone consultation, please call 01561 377258 and an appointment time will be allocated when the doctor/nurse can call you back.

We are happy to announce that online booking of appointments is now available.  To use this service please download and print the form below to hand into the practice.  This will also give you access to online ordering for repeat prescriptions.  Each family member will need to fill out a separate form (including children).  At the moment only a few appointments are available this way but we hope to build on this in the future. Over 16's will need to fill out their own form with their own email address.  You are still be able to book appointments across the phone as before if you prefer this method.

Please note at present you can only book routine appointments through the website.  Emergency and nursing appointments will still require you to phone us!

When booking, confirmation of the appointment will be sent to the registered email address- please bear this in mind if anyone other than the patient involved has access to that email - they may also see this confirmation email for your appointment.

On Line Appointments Registration Form

Home Visits

Home visits are reserved for those too ill to attend the surgery.

To arrange a home visit please call 01561 377258 before 10.00 am so that we can plan the calls as efficiently as possible. The reception staff are trained to ask questions about your symptoms. This information is confidential and used by the doctors to assess the priority of your call.

A house call cannot be requested just because you do not have a car. Remember we can see several patients in the surgery in the time it takes to do one house call.

Test Results

If you are trying to enquire about test results e.g. blood tests, x-rays, smears etc. please call 01561 377258 between 2.00 pm and 4.30 pm.  This minimises telephone line congestion earlier in the morning. To maintain patient confidentiality, results will only be given to the actual patient themselves, not relatives or spouses.  However, parents will be informed of any results for children under 14 years old in most cases.