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Health Charities

CLAN Cancer Support

CLAN Cancer Support is a local charity providing emotional and practical support to people affected by cancer, their family, carers and friends, free of charge. Services available include information and support, counselling, complementary therapies, social and wellbeing activities and dedicated support for children and families. Services are available at 11 local support and wellbeing centres located across north-east Scotland.
www.clanhouse.org

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

THE SYSTEM “FOR ON THE DAY” APPOINTMENTS HAS CHANGED  

We are making the changes to improve the following:-

 

  • To ensure that patients are seen the most appropriate health professional at the most appropriate time
  • To reduce the waiting time to see a doctor
  • To improve access to telephone advice.

 

Evidence has shown that of the patients’ concerns presenting to a GP on an average day 60% can be dealt with effectively and safely over the telephone. We’ve listened to what people have told us about their difficulties in speaking to a GP and the length of time to wait for an appointment.

 

We are aiming to make the changes to improve the following:

 

  • Easier to get through on the phone
  • Have shorter waiting time to see the doctor
  • No wasted journeys to the surgery if you don’t need to come in
  • You can save a trip to A&E by calling your the Medical Centre first.

 The receptionist will ask your name, telephone number and brief information regarding your call. You will then be given an approximate time when the Duty Team will call you back that day, usually within 2 hours.  

  • The telephone call is to determine the best course of action for you. For example telephone advice, arrange tests or face to face nurse/dr appointment.

 

Two simple steps:

  • You phone the Medical Centre and give the receptionist some brief details
  • The Duty Team calls you back and gives you advice or arranges for you to be seen by the most appropriate member of the team.

 

You can still make a routine appointment to see a doctor :-

Doctor_and_patientThese can be arranged in person or by telephoning 01561 377258 or you can book an appointment on line.

Please remember each appointment is 10 minutes long and for one person only

  • if you cannot keep your appointment please let us know so that it can be used for someone else

MEDICAL EMERGENCIES HAVE PRIORITY

Phone 01561 377258

LATE EVENING APPOINTMENTS

  • We have introduced late evening  appointments every fortnight on a Thursday evening from 6 pm to 8.30 pm
  • These appointments are available to help accommodate people who commute or find normal surgery hours difficult to attend.
  • Please contact the receptionists if you wish access to these appointments.

  

Minor Illness Service:

We also provide a minor illness service Tuesday to Friday where you can be seen by a fully trained nurse for minor ailments such as sore throats, skin problems etc.

 

Telephone Consultations

The nurses and doctors offer the facility of obtaining advice over the telephone.  To arrange a telephone consultation, please call 01561 377258 and an appointment time will be allocated when the doctor/nurse can call you back.

 

 

 
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