Patient Participation Group

Noticeboard

Health Charities

CLAN Cancer Support

CLAN Cancer Support is a local charity providing emotional and practical support to people affected by cancer, their family, carers and friends, free of charge. Services available include information and support, counselling, complementary therapies, social and wellbeing activities and dedicated support for children and families. Services are available at 11 local support and wellbeing centres located across north-east Scotland.
www.clanhouse.org

Macmillan Cancer

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Patient Participation Group

Aims & Action Plan

Events

Useful Links

Welcome to the Laurencekirk Medical Centre Website and your Patient Participation Group’s (PPG) section

The PPG is a small Committee made up of Patients and Doctor. Working in mutual collaboration with the Practice Team, acting as the 'patient's voice' and focusing on practical local issues which we can influence to promote the best interests of all the patients of this surgery.

Below, you will find information about who we are, our aims, how often we meet, and some of the activities we are currently involved in. Also any planned forthcoming events, links, and an email link for you to share your and views and suggestions.

As a patient in this practice you are a member of the group and your views are important both to the PPG and Medical Centre Staff.

So please… get in touch with your suggestions, comments and views.

Mike Robson has now retired after 7 years service. Alistair Low is now chairman, and Edith Manclark Secretary.

We are having a public meeting on "Arthritis" in The Venue, Laurencekirk, on Tuesday 22nd January 2019 at 7pm. Please do come along and learn more about the signs and symptoms of Arthritis. Our Speaker is Dr Mulcahy, and Alison our physiotherapist will also be with us. There will be a question and answer time following our talk, followed by tea/coffee! Everyone is welcome.

If you have any suggestions, compliments or a complaint please contact the Practice Manager at:-marion.taylor3@nhs.net

Current PPG Members

Alistair Low (Chairperson) Edith Manclark (Secretary)

Ernest Thom Mike Robson

Michael Gillies

Dr Leona Houston

Meetings

Meetings for all Committee members are 4 times a year. The fourth Wednesday in February, May, August and November. We meet at 7pm in the Medical Centre.

In addition to attending quarterly PPG meetings, we have mini meetings every six weeks to discuss any topical issues.

Our Meetings provide opportunities for information updates, reviews and feedback on issues and events which may impact on the service offered at the Health Centre. We share views, suggestions and discussions in relation to patient and practice matters.

All PPG members have a small but active role and provide updates on their activities at the Committee Meetings.

Activities

As well as our Meetings we attend and contribute to Local Community Health Partnership Forum. We have also produced this weblink, help to produce the Practice Newsletter as well as offer suggestions for further development of the New Medical Centre website.

Ground Rules

Aims

To help to promote the interests of patients through mutual collaboration with the practive team.
To encourage feedback from patients with regard the services which the practice provides. Helping the practice to be more aware of their patients' views, concerns and wishes, enabling appropriate follow-up actions to be taken where required.
Help to improve the communication, information sharing and awareness of support services between the practice and their patients.
Organise, in collaboration with the Practice Team Information/Health Promotion events for patients.
Contribute, where possible, to relevant groups involved in decision making which affects the provision of local services to patients and to promote patient participation.

These aims are linked to the action plan below (using the number) and each member of the PPG has a contribution to the plan below.

Action Plan

Laurencekirk Medical Centre

Patient Participation Group Action Plan

AUGUST 2009 - 2011

The Action Plan is linked to numbered PPG Aims, identified in blue below

Aim Linked to AIM No	Actions	Who	Time	Outcome
Obtain Feedback Linked to Aim 2	Read collated Patient Survey	All PPG and Practice Staff	May	2 or 3 Action Points agreed and implemented.
	Promote PPG awareness as the patients voice, use of suggestions and complaints book and through the Newsletter	All PPG and Practice Staff	ongoing	Review and follow up any actions identified. Patients given feedback.
	Listen to patients' comments	All PPG and Practice Staff	ongoing	Feedback at PPG Meeting
Information re Communication Resources and Support and PPG Groups Linked to Aim 3	Organise, list and update leaflets, linked to surgery Health Promotion displays and Coffee Mornings	All PPG and Practice Staff	October	HP displays will have current patient leaflets. Updated leaflet list available for patients on request from reception. Small number of events to meet with parients.
	Help to produce and contribute to Newsletter and Practice Booklet	Edith Manclark and Marion Taylor	March, June, September and December	Increased distribution via Practice, Michies the Chemist etc. New Practice Booklet
	Support the development of the practice website	Marion Taylor,	ongoing	Website which will provide information and related links for patients
	Identify resources and support for PPGs e.g. NAPP and KMAP Membership Pack	Carol Rogers	ongoing	PPG will utilise support. To be effective and contribute to NAPP. Explore local funding for activities.
Information/ Health Promotion Events Linked to Aim 4	Help to plan and promote patient infomration / health promotion events to meet the needs of various groups e.g. Men's Health	PPG and Practice Staff	ongoing	Patients / Carers invited to attend events at practice which may provide information / assist with adaptation / and offer support.
Contribute to decision making Representation on Groups Linked to Aim 5	Attend Relevant Meetings e.g Health and Social Integration. Read circulated draft documents and comment	PPG and Practice Staff	ongoing	Current Issues, changes and trends and views are shared and feedback given to others.

The Future and Forthcoming Events

With the opening of Laurencekirk's new Medical Centre we have the opportunity to expand the membership of the group and support more activities which may be beneficial and of value to the patients in the practice.

We hope to have a 'Reserve Group' who need not be committee members, but are willing to help out now and then with specific activities the Committee are planning or involved in.

Let us know if you would like to be part of our reserve group. We held a Health Fair in Laurencekirk on Saturday 21st May, 2011.

What's On

We will be looking for health and well-being related events that you might be interested in and post them here. If you know of relevant Local Events and you want to let us know about it for this page - please get in touch

Useful Links: listed alphabetically

Here are some web links and contact numbers that we thought you might find useful. This will be a mixture of Local, Regional and National sites. Get in touch if you want to give us feedback or suggest a link.

10 ways to get the most from your GP

https://www.which.co.uk/news/2017/08/10-ways-to-get-the-best-from-your-gp/

Alzheimer Scotland: helpline 0808 808 3000
http://www.alzscot.org/

BBC Health Newsfeed
http://www.bbc.co.uk/health

British Heart Foundation: helpline 020 75540000
http://www.bhf.org.uk/

Carers Scotland; helpline 0808 807 7777
http://www.carersscotland.org/Home

Child Health.UK
http://www.childhealth.co.uk/

Diabetes UK Scotland 0141 245 6380
http://www.diabetes.org.uk/

Grampian Care Data
http://www.grampiancaredata.gov.uk/?id=9

Health and Well-being
http://www.direct.gov.uk/en/HealthAndWellBeing/index.htm

Health Rights Information Scotland
http://www.hris.org.uk/

Men’s Health
http://www.mhfs.org.uk

Mental Health Information
http://www.rcpsych.ac.uk/mentalhealthinfoforall.aspx

Parkinsons Disease; helpline 0808 800 0303
http://www.parkinsons.org.uk

Patient UK
http://www.patient.co.uk

Royal College of General Practitioners- Patient Information
http://www.rcgp.org.uk/patient_information.aspx

Safety in the Home
http://www.rospa.com/homesafety

Scottish Government Publications: Health and Patient Information
http://www.scotland.gov.uk/Topics/Health

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